Returns & Exchanges
At Simplicity Laser, we want you to be completely satisfied with your skincare and beauty purchases. If a product does not meet your expectations, you may return it within 30 days of purchase for a full refund or exchange.
Verify Eligibility
Ensure the product is in its original packaging and has at least 75% of the contents remaining to qualify for a return.
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack and Ship
Securely package your items with the RMA number clearly marked on the outside and ship them to our designated processing center.
Receive Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing